Refund Policy
Welcome to MathSolveHub's Refund Policy. We value your satisfaction and are here to ensure your experience on our platform is both productive and satisfactory.
Refund Eligibility
Refunds may be granted under specific conditions, such as:
- The service purchased was not delivered as described or promised.
- Technical issues prevented you from accessing paid content within the expected timeframe.
- Duplicate charges or accidental payments.
Conditions for Refund
Refunds are subject to review based on usage and timing:
- Requests made within 7 days of purchase are more likely to be eligible for a refund.
- Excessive usage of the service prior to the refund request may affect eligibility.
- Refunds are processed to the original payment method used.
Non-Refundable Services
Some services may not be eligible for a refund, including:
- One-time downloads or content viewed and consumed in full.
- Services offered at discounted rates or as part of limited-time offers.
- Customized solutions specifically created for individual users.
How to Request a Refund
To initiate a refund request, please contact our support team at beihetech@outlook.com with the following information:
- Your account username and email address.
- Details of the service purchased and the issue encountered.
- Any relevant transaction IDs or receipts for proof of purchase.
Our team will respond within 3-5 business days with further instructions or a resolution.
Policy Updates
MathSolveHub may update this Refund Policy periodically. Please review this page for any changes.
Your continued use of this site after changes to this policy constitutes your acceptance of the revised terms.